Internal Linking and Site Architecture: How to Distribute Authority
Internal linking explained: how to design site architecture, choose anchor text, find orphan pages, and direct authority toward the pages that bring revenue.
Key takeaways
Search intent is the real goal behind a query: what the person wants to learn, compare, find or buy. Two searches with the same words can ask for different things, and Google tries to show the pages that best match the likely goal. That is why a well-optimized page of the wrong type often struggles to rank.
This article shows you how to read intent from live results, how to turn it into a suitable page, and where the method falls short. It is the foundation under on-page SEO: before titles and keywords, you decide what kind of page should exist.
The most widely used classification has four categories. It is not an official Google rule, just a working tool:
| Type | What the person wants | Example | Typical format |
|---|---|---|---|
| Informational | To learn or understand | "how to choose an ergonomic chair" | Guide, article, FAQ, video |
| Navigational | To reach a specific place | "my Amazon account," "Bank X website" | The brand's official page |
| Commercial investigation | To compare before deciding | "best ergonomic chairs" | Comparisons, roundups, reviews |
| Transactional | To act now | "buy ergonomic chair online" | Category, product page, offer page |
On top of these comes local intent ("dentist near me"), which leads to the map and local pages. And many queries are mixed: the same search can satisfy someone who wants to learn and someone who is ready to buy.
The examples show something important: intent does not depend on a single word but on the whole situation. "Ergonomic chair" alone may be commercial, while "ergonomic chair back pain" may be informational or commercial, depending on what Google shows.
A small note-taking exercise keeps you from working from memory:
| Query | What dominates the results | Inferred intent | Your page |
|---|---|---|---|
| ergonomic chair | Store categories, roundups | Commercial/transactional | Category page |
| how to choose an ergonomic chair | Guides, criteria lists | Informational | Guide article |
| ergonomic chair lumbar support adjustment | Guides, product pages | Mixed | Article or product page, depending on results |
If you have many queries to check, the question generator helps you see how people phrase the need, and the SERP simulator lets you compare how your title looks next to others.
The wording of a query gives quick hints before you even look at the results. The table is not a rule but a first hypothesis that you check on the results page:
| Hint in the query | Likely intent | Watch out |
|---|---|---|
| "how," "what is," "why," "steps," "guide" | Informational | Sometimes Google shows video or short pages, not long articles |
| "best," "top," "vs," "alternative," "reviews" | Commercial | The winning format is often the comparison, not the product page |
| "price," "deal," "order," "buy," "shipping" | Transactional | Check whether stores or price comparison sites dominate |
| "near me," "in [city]," "hours" | Local | The map and local profiles may matter more than the site |
| a brand or product name | Navigational or commercial | Depends on whether the person wants the official site or opinions |
The exceptions are many. "Price" in a query like "oil price" is informational, while "ergonomic chair" with no modifier can be a buying query. That is why the final authority is the real results.
Once the intent is identified, the page structure follows almost on its own:
| Intent | The first screen should offer | Useful elements | Call to action |
|---|---|---|---|
| Informational | The direct answer, in a few sentences | Question subheadings, definitions, numbered steps, a table, FAQ | Related resource, subscribe |
| Commercial | Selection criteria and a clear recommendation | Comparison table, pros and cons, alternatives | To the product or category page |
| Transactional | The product or service, price, availability | Benefits, guarantees, reviews, delivery, questions | Buy, request a quote |
| Navigational | The quick path to the destination | Clear title, contact details, main links | To the account, page or location sought |
| Local | Address, hours, map, phone | Service area, reviews, services | Call, visit, book |
For guides, structure and headings matter a lot, and heading structure H1–H6 shows you how. For the title and description, the guide is title tags and meta descriptions. For stores, see what commercial intent looks like on category pages.
The first paragraph of the page is where intent is clearest. A few variations in the same domain:
Notice that none of them starts with the history of chairs or a filler sentence. A reader who arrived with a precise intent wants to see within seconds that they landed in the right place.
Suppose you run an office furniture store and want traffic for "how to choose an ergonomic chair."
When two of your pages begin to appear for the same query, you have an intent overlap; the diagnosis and remedies are in keyword cannibalization. And the starting list of terms is built following keyword research.
Google's results are not static. A term that showed product pages two years ago may show guides today, or the reverse. The reasons are many: changes in user behavior, events, new products, seasons.
What to do in practice:
Queries are getting longer and more conversational: people ask full questions with context. For you the principle stays the same: a direct answer followed by context, clear definitions, steps and limits. AI assistants may find it easier to extract information from well-structured pages, but there is no guaranteed recipe for being cited. The practical details are in GEO: how to appear in ChatGPT and AI search answers.
The four-type classification simplifies. Reality includes needs that are hard to categorize, and you never know an individual user's intent; you only have the statistical pattern in the results. Results can differ by location, device or history, so what you see is not identical to what others see.
On new or very rare queries, results can be sparse or inconclusive. Then you rely on the logic of the need and on the real queries in Search Console after the page is published.
Finally, a page that fits the intent does not rise on its own. It needs quality, authority and a healthy technical structure.
Intent is the first filter: before you write, you find out what kind of page the query asks for. Concrete steps:
If you want a specialist to walk through your site's intent map, see on-page SEO or reach us through the contact page.
Frequently asked questions
The classic model has four: informational, navigational, commercial investigation and transactional. In practice, local and mixed intent also appear. The model is a working tool, not an official Google rule, and the boundaries often overlap.
Yes. Search the query in Google in an incognito window and analyze the top results: which page types appear, what titles they use, which features Google shows. Add the real queries from Search Console for your own page.
No. Words like buy, price or deal are hints, but intent also comes from how the question is phrased and from the results. A short query such as a product name can be commercial without any of those words.
Check what dominates the results. If both guides and commercial pages appear, cover the main intent on your page and link to a separate second page for the other. Trying to serve both in one long text can dilute the page.
Users increasingly phrase long, conversational questions. For you, the discipline stays the same: a direct answer, context and the logical next step. No documentation guarantees a particular format or a citation, so check which sources appear in the results and which of them answer your question.
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